A Company of THE BOSTON CONSULTING GROUP

Human Capital

Expand runs a number of benchmarks analyzing location strategies for a range of functions, as well as fully-loaded headcount costs. The analysis provides firms with an in-depth understanding of their IT resourcing model compared against global Tier 1 and regional Tier 2 peers.

Who is it for?

  • CIOs, COOs, Chiefs of Staff

Frequency

  • Annual report

Scope

  • Typically analysis consists of headcount analysis at the group-level with deep-dives into the Application Development, Application Support and Infrastructure functions. Additional insights are provided for the most commonly used nearshore and offshore locations.

Why do it?

  • The program provides the ability to understand how firms’ operating models are evolving and identifies market trends and best practices. Additionally, the analysis identifies areas for improvements and cost-saving opportunities, and allows for the articulation of a resourcing strategy better aligned with business requirements.

What you get

  • Analysis of key metrics including seniority and role distribution, as well as compensation and non-compensations costs per head
  • Analysis of headcount and average cost per resource by location and contract type
  • Intelligence through industry roundtables on topics such as attrition and retention challenges, talent pool maturity, vendor experience or further industry questions you may have

Client commitment

  • Firms are required to submit human capital and people-aligned cost data extracted from their Finance or HR systems in order to conduct the analysis. Expand will work closely with the client to map all costs to the normalized taxonomy framework used to compare the firm.

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Next Steps

To find out more, please use the form below. Alternatively, contact your local office using the below phone numbers.

Worldwide

Tel: +44 (0)20 7337 2100

USA

Tel: +1 (212) 913 9270

Singapore

Tel: +65 6823 1460





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