The benchmark provides a comprehensive measurement of the performance of the Operations functions in a business context including intensity analysis, resourcing strategy, and automation.
Who is it for?
- CFO, Strategy, Management
- Annual report
The product can focus in depth on Operations for Corporate and Investment Banking, Retail and Commercial Banking and Wealth and Asset Management, and can also provide an aggregated view of the group-wide function.
Why do it?
The program enables firms to understand the cost, fulfilment and sourcing strategy of operations functions in the context of the demand and complexity of the businesses being serviced, identifying areas that can be targeted for cost reduction without compromising on operational excellence and effectiveness.