A BCG Company

Infrastructure Consumption Analysis

The benchmark provides a measurement of global Infrastructure consumption by line of business relative to demand. Further, the benchmark provides deep-dive analysis of infrastructure costs into two major groups; Application Hosting and End User Technology, broken into e.g. Infrastructure pillars, services and products.

Who is it for?

  • CIOs, Heads of Infrastructure, Heads of Architecture, Product managers, Heads of Product Catalogue


  • Annual report


The scope of the product is typically focused at the group-level with metrics presented for each line of business (e.g. Capital Markets and Wealth & Asset Management). The line of business view provides analysis for the underlying asset classes or products.

Why do it?

The program enables clients to understand Infrastructure spend in a business context using revenues, operating expense, spend on applications and business headcount. Further, it provides actionable cost-savings insights, highlighting drivers and cost-levers to help reduce infrastructure spend.

What you get

  • Cost analysis using metrics such as ITCIR, IT Intensity (IT$/OpEx), hosting costs relative to Application Development and Maintenance and end user technology spend per business head
  • Human resourcing strategy analysis by headcount by cost location (high/medium/low), by contract type (staff/contractor/outsourced), average cost per resource by cost location and contract type

Client commitment

Firms are required to submit extracts from their systems for the relevant data requirements in order to conduct the analysis. Expand will work closely with the client to map all costs to the normalized taxonomy framework used to compare the firm.

Related products

The benchmark should be used as a diagnostic tool to identify Infrastructure areas in need of further investigation.

Next Steps

To find out more, please use the form below. Alternatively, contact your local office using the below phone numbers.


Tel: +44 (0)20 7337 2100


Tel: +1 (212) 913 9270


Tel: +65 6823 1460


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