A Company of THE BOSTON CONSULTING GROUP

CIO Dashboard

The CIO Dashboard provides a global cost and performance analysis by asset class using a Total Cost of Ownership (TCO) approach, in turn providing competitive IT positioning analysis compared against global Tier 1, regional Tier 2 and a synthetic best-fit research group.

Who is it for?

CEOs, Heads of Strategy, CIOs and COOs

Frequency

Annual report

Scope

The product is typically focused at the group-level with metrics presented for each line of business (Capital Markets, Wealth & Asset Management etc.). When requested by the client, the benchmark can also be commissioned at a line of business levelwhich provides drill-down analysis for the underlying asset classes or products.

Why do it?

The program enables firms to understand IT spend in a business context using revenues, operating expense, business headcount and volumes. This allows for actionable cost-savings insights in the cost conscious banking environment, by highlighting cost drivers and levers.

What you get

  • Cost analysis includes metrics such as IT spend, IT Intensity, application development vs maintenance and infrastructure application hosting vs end user technology
  • Human resourcing strategy analysis of headcount by cost location (high/medium/low), and by contract type (staff/contractor/outsourced), as well as average cost per resource by cost location and contract type
  • Business context using metrics around revenues, business resource, business productivity

Client commitment

Firms are required to submit extracts from their systems for the relevant data requirements in order to conduct the analysis. Expand will work closely with the client to map all costs to the normalized taxonomy framework used to compare the firm against peers.

Related products

The benchmark should be used as a diagnostic tool to identify areas which need further investigation, and can be combined with the Human Capital deep-dive, Infrastructure cost analysis or  any of our Asset Class specific IT Intensity benchmarks.

CIOs may also benefit from attending our CIO Forums in Asia or Europe.

Next Steps

To find out more, please use the form below. Alternatively, contact your local office using the below phone numbers.

Worldwide

Tel: +44 (0)20 7337 2100

USA

Tel: +1 (212) 913 9270

Singapore

Tel: +65 6823 1460





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